Office Policies

Welcome and thank you for choosing Flatiron Allergy and Asthma Center. We look forward to helping you. Please take a few moments to read through our office policies.

On Call

If you are having a medical emergency, call 911. If you are an established patient of this practice and require urgent medical assistance after hours or on the weekends, please call our office at
(303) 862-3303 and our answering service will assist you.

Refills

We require our patients to be seen at the requested intervals in order to refill medications. This allows us to provide the best care to our patients and assess if the medications are still working appropriately, assess for any adverse side-effects, and determine if the medication is still appropriate for your condition. Some medications or treatments may require more frequent follow-ups; your provider will advise when a follow-up appointment is required. To request a refill, notify your pharmacy first, who will then contact us. Refill requests will take up to 72-hours to process.

Cancellations

Kindly provide over 24 hours’ notice if you need to cancel an appointment. While we understand circumstances arise that may require you to cancel your/your child’s appointment at short notice, to better serve all our patients there is a late cancellation fee of $50. This fee applies to no-show appointments or late cancellations (less than 24 hours notice). This fee will not be covered by insurance. If you need to cancel an appointment, please call us at .

School Forms

We are happy to assist with the completion of school forms, etc. for patient’s allergy/asthma medications, epi-pens, and the like. Forms will be reviewed, signed by the provider and ready for pick-up in one (1) week. There is no charge if school forms are brought in during a scheduled office visit. For school forms brought in outside of a scheduled office visit, the fee is $10 for the completion of each page on a school form. Payment is required in advance if utilizing this service.

Conditions Treated

Allergy Shots

Allergy immunotherapy, also called “allergy shots,” is prescribed to modify the immune system’s response to allergens with the goal of minimizing and/or preventing an allergen initiated inflammatory response.
Allergy Drops & Tablets

Allergy drops, and tablets are two forms of sublingual immunotherapy that are injection-free alternatives to allergy shots. Both contain environmental allergen such as pollen, dust mites, molds, cat, or dog.
Asthma

Asthma is a chronic inflammatory lung condition that usually starts in childhood but can occur at any age. Allergists are considered the experts in asthma and diagnose this condition by history, exam and breathing tests of the airways.
Allergy & Sinus

Allergic rhinitis is one of the most common chronic conditions in the US. Individuals with allergic rhinitis develop allergy antibodies (IgE) targeted against allergens including pollen, animal proteins, dust mites, mold, and insect droppings.
Food Allergy

Food allergy affects 5% of children and 4% of adults in the United States and is defined as an adverse health event that is immune mediated and occurs reproducibly. Individuals with IgE mediated food allergy develop allergy antibodies (IgE) targeted against food allergens.
Allergic Rashes

Atopic dermatitis is a chronic, relapsing inflammatory skin disorder that usually starts at age < 5 years. It is characterized by itchy skin that becomes inflamed with scratching. For this reason, atopic dermatitis is known as the “itch that rashes.”
Other Conditions